About us

With focus comes expertise. At TINZ, travel insurance is all we do.
 

 

Who’s behind TINZ  

We at TINZ, are a passionate, energetic breed with a deep understanding of insurance and travel patterns. We've decided to channel our energy into providing Kiwis with the best travel insurance that money can buy.

We know that some travellers are planners by nature and others set a loose path preferring to 'plan on the fly'.  So we don't charge you for the things you won't need and have included some extras as standard so that you can confidently travel with spontaneity.

We understand that everyone has a unique journey with varying needs.  Which is why our products have 3 levels of cover to choose from with optional extras that allow you to tailor your insurance to your trip.

The company

Travelinsurance.co.nz (TINZ) is a Business Name of The Insurance Geeks Limited (Company No. 5904999).  Although TINZ is new to market, the founders are pioneers of the online travel insurance industry and have been selling insurance for eighteen years.

award winning

It's not just our customers that rate us highly, independent research agency Canstar recently rated our products as Outstanding Value. TINZ received a five star rating for many common travel scenarios. 

IN THE NEWS

We're regularly asked to comment on breaking news and provide money and travel advice for some of New Zealand's most widely read publications. You can see us in NZ Herald, Stuff.co.nz, Insurance Business and more.
 

You’re in safe hands

All TINZ travel insurance plans are underwritten at Lloyds of London- the world’s largest insurance market.  So you can be rest assured that you are protected and be confident that all valid claims will be paid.  Rated as a market, rather than a business, Lloyds has a rating of A or above.  Learn more about Lloyd’s ratings.

 

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what makes us different

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OUR TEAM

We get that you want to speak to a human. Our call centre is open during office hours staffed by our legendary customer service team. Whether you want to call, chat, or email, you can get advice from a real person, at no charge to you, whether you purchase or not. Contact us today. 

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HANDY HELPERS

We provide guides on a range of useful topics to help you find the right policy. Whether you’re looking for tips on pregnancy cover, or to see how our cover stacks up to other companies, or even the pros and cons of credit card cover. We’ve got it all.

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TRANSPARENCY

We like to know whether our customers think we're marvellous or medicocre. We value customer feedback and don't shy away from being independently rated. We take onboard all reviews to help us improve. See the lastest TINZ customer reviews here

 

Why choose TINZ?

competitive prices

Competitive
prices

We’re passionate about providing the best travel insurance that money can buy. We only charge you for extras, meaning you can get more cover for less.

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Backed by 
the biggest

You can relax on your trip knowing that TINZ is backed by Lloyd’s of London, one of the world’s most trusted insurers.

easy claims

Easy claims 
service

We are committed to claims service excellence.  We guarantee to pay any valid, fully documented claim within 10 business days.

money back

Money back
guarantee

You can cancel your policy for any reason within 14 days if haven’t started your journey. You will receive a full refund. No questions asked.

medical conditions

Medical
conditions

We automatically cover 35 pre-existing medical conditions for free.  We also cover many more conditions, assessed on a case by case basis.

longer cover

Longer
cover

That’s right, we go for longer.  Most insurers limit their cover to twelve months, with TINZ you may get cover for up to 18 months.

choice of cover

Choice
of cover

Whether you’re after the bare essentials or fully comprehensive cover, TINZ offers a range of options for all types of travellers & budgets.

flexible cover

Flexible
cover

You can add on extras after you’ve left the country. You can even extend your policy from overseas if you’re having too much fun.