Cor blimey, heading to Blighty? Flight delays, dodgy tums and lost luggage can muck up your trip faster than a London cabbie. Don't let a travel mishap turn your skies grey. Get travel insurance!
Your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.
Don’t lose out if you have to cancel your trip. We offer cover if you can no longer travel or have to return home early due to a range of unforeseen events.
Delays are a common yet great source of frustration when travelling. Thankfully, we provide you with compensation if you’re delayed for more than six hours.
We don’t exclude terrorism. If you’re caught up in an act of terror, we’ll pay for your flight home, cover medical costs and in some cases trip cancellation.
You’re covered on two wheels, so long as you’re wearing a helmet and the driver holds a valid licence recognised in the country you are travelling.
No doubt you'd be gutted to lose your brand new gadget. Luckily our plans provide different levels of cover for phones, iPads, cameras and laptops.
That’s right, we for go for longer. Most insurers limit their cover to twelve months, with TINZ you can get cover for up to 18 months with the ability to extend.
We’re on board with you and don’t charge any extra if you’re heading on a cruise throughout the year. With TINZ, you’re covered from ship to shore.
Whether you’re looking for budget cover or after the full works, we have a travel insurance plan to suit your holiday.
If you claim for the same or similar services/facilities under Sections 6, 7, 7A and/or 7B, we will only pay the higher of the two amounts, not both. Sub-limits may apply, please refer to the relevant sections in the PDS.
* means that the benefit is not covered while travelling in New Zealand.
Pining for Pimms and poms? If you’re planning several trips to the UK this year a frequent traveller policy can save you time and money.
Our annual multi-trip policy covers an unlimited number of trips over a 12 month period. We give you the same level of cover as our comprehensive international plan, meaning you get full coverage for less. You can tailor your individual trip duration from 15 days up to 90 days. Please note this policy is only available for customers under the age of 64.
We don’t like to think of holidays as risk taking ventures, but the truth is, new (slightly chillier) environments and unfamiliar territory can throw any traveller for a loop. Make sure you pack travel insurance along for your UK adventure.
New Zealand and the United Kingdom share reciprocal healthcare agreements meaning you will have access to government medical facilities and care while travelling in the UK. However, this would not cover any additional accommodation costs, flights for family members or medical repatriation to New Zealand. TINZ can help to cover these costs should the worst-case scenario occur.
Unlike most insurers we don’t exclude terrorism. If you’re caught up in an act of terror, we’ll pay for your flight home, cover your medical costs and in some cases, reimburse you for trip cancellation. See PDS for further details.
Although hiring a rental vehicle affords you plenty of freedom on your travels, there’s always the possibility that you may damage your hire car. TINZ includes a $6,000 rental vehicle excess cover as standard on our Comprehensive and Comprehensive Plus plans, saving you on exorbitant insurance excess fees when you hire a car.
In the event that you are affected by an unforeseen natural disaster (and have bought a comprehensive policy), you would be covered for travel disruptions, additional accommodation expenses and lost deposits. However, in order to be covered you would need to have purchased a policy before news of the natural disaster hit the mainstream media.
When it comes to alcohol we understand that for some, there’s no better way to kick off a holiday than with a poolside cocktail (or two). However, please note we may exclude any claims where excessive drugs or alcohol have been involved.
Yes- you’re covered for muggings provided of course, you were acting with reasonable care (i.e. did not leave your belongings unattended). If you’re the victim of a pickpocket you’d be covered for loss, theft and damage to your luggage and personal effects. If you are robbed it’s important that you get a police report and contact us as soon as possible.
Bear in mind the most we will pay for individual single items is $1,000, and $3,000 for personal computers, video recorders or cameras. If you are taking particularly expensive items on your holiday – make sure they are covered! Even if you’ve purchased our Comprehensive Plus plan (with a benefit amount of $25,000 for luggage and belongings), you would not be covered for a single item worth $25,000.
A dependant refers to your child or grandchild not in full-time employment under the age of 21 and travelling with you on your journey.
At TINZ we define ‘family’ as your spouse or partner and your dependent children or grandchildren. Your family members would need to be travelling with you at all times and must be named on your Certificate of Insurance.