CONTACT TINZ - We're all ears

We’re here to help you see the world safely. Whether you have a question
about what we cover, need to make a claim, change or cancel a policy or
need help in an emergency, you can reach us in a number of ways.


For general enquiries

Within New Zealand 0800 699 070
From overseas  (+64) 9887 8477
Email: [email protected]

General opening hours

Monday to Thursdays 9am - 9pm

9am - 8pm Fridays

Saturdays 11am - 6pm

Sundays 12pm - 6pm


For claims enquiries

Within New Zealand 0800 467 055
From overseas (+64) 9 887 9314 
Email: [email protected]


Reverse charge: +(64) 9888 9274
Email: [email protected]


Other ways to reach us

We understand that it’s not always easy to make phone calls from overseas.
You can contact us via our social media channels, but please bear in mind,
that we’re only social Monday to Friday 9am to 5pm.

Facebook  |  G+ |  Instagram