Contact TINZ - we're all ears


We’re here to help you see the world safely. Whether you have a question
about what we cover, need to make a claim, change or cancel a policy or
need help in an emergency, you can reach us in a number of ways.


 


for general enquiries

Within New Zealand 0800 699 070
From overseas  (+64) 9887 8477
Email: [email protected]
 

GENERAL OPENING HOURS

Monday to Friday 8am - 9pm
Saturday 10am - 6pm
Sunday 12pm - 6pm

 

Holiday OPENING HOURS

14th Dec 2018: 10am - 7pm 

24th Dec 2018: 10am - 6pm 

25th Dec 2018: Closed

26th Dec 2018: Closed

27th Dec 2018: 10am - 9pm 

28th Dec 2018: 10am - 9pm 

31st Dec 2018: 10am - 6pm 

 

1st Jan 2019: Closed

2nd Jan 2019: 10am - 8pm 

3rd Jan 2019: 10am - 8pm

4th Jan 2019: 10am - 9pm 

28th Jan 2019: 10am - 10pm 

 

for claims enquiries

Within New Zealand 0800 272 976
From overseas (+61) 7 3164 3261 
Email: [email protected]


Emergencies

Reverse charge: +(64) 9888 9274
Email: [email protected]

 

OTHER WAYS TO REACH US

We understand that it’s not always easy to make phone calls from overseas.
Here are other ways you can get in touch if you need help.

Write to us using snail mail: 11B/17 Albert Street, Auckland, 1010, New Zealand


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But please bear in mind, that we’re only social Monday to Friday 9am to 5pm.