Pack peace of mind with TINZ. No matter how near or far you travel, we're there to help. TINZ provides you with an emergency assistance hotline to call from anywhere in the world if you have any difficulties while travelling. You can speak with a highly trained, multilingual consultant 24 hours a day, 7 days a week (we accept reverse charges for overseas calls).
Your health is our number one priority. Our emergency assistance experts are just a phone call away 24 hours a day, seven days a week.
Your overseas hospital bill can be expensive. In the face of an emergency and large costs, TINZ can guarantee payment directly to the hospital*
Our emergency assistance team can also assist with passing on messages to family and returning any unsupervised dependants back to New Zealand.
Getting you to hospital or home quick-smart can be of utmost importance. If you’re sick or injured we will get you to the appropriate place for care.
Lost passports and travel documents are common. We can contact issuers on your behalf and help you find the nearest New Zealand Embassy.
Whether it's for medical treatment, payment of hospital bills, or assistance with lost or stolen passports, TINZ has a global team of experts equipped to deliver suppport.
Our team can help coordinate your return home, including medical escort and deciding when it's medically appropriate for you to travel.
Get cover for the things you love. Whether you’re an avid skier, an adrenalin junkie, a
gadget freak or a high-end holiday maker, TINZ has the extra cover you’re looking for.
There are always risks when you travel, even in your home country. Protect your New Zealand holiday with domestic travel insurance and get cover for rental car excess, luggage, personal effects, lost deposits and more.
Looking for ski insurance? Snow problem! TINZ covers a range of winter sports from skiing, snowboarding to heli-skiing & cat skiing. Simply select snow ski cover within the quote process.
Are your travel plans packed with thrills and spills? Without proper cover, your heart-pounding adventure could leave you with a headache.
Are you travelling with a group of friends, school or club? TINZ offers special rates that can save you significant time and money!
Do you have expensive items that you just can’t leave behind? You can add your tech toys, high-end cameras, or designer handbags to your policy as high value items..
Don’t let a pre-existing medical condition get in the way of your travels. We cover 35 existing medical conditions automatically for free. You can also apply to cover additional conditions by assessment.
Are you a frequent cruiser? If you’re planning to hit the deck several times this year a frequent traveller policy can save you time and money.
Our annual multi-trip policy covers an unlimited number of trips over a 12 month period. We give you the same level of cover as our comprehensive international plan, meaning you get full coverage for less. You can tailor your individual trip duration from 15 days up to 30 days. Please note this policy is only available for customers under the age of 64.
The key to calm water cruising is knowing you’re covered should something wrong. Because cruise cover is a little different to standard travel insurance, we've clarified any confusing queries below.
No, We don’t charge any extra if you’re heading on a cruise. With TINZ, you’re covered from ship to shore.
Yes, travellers on domestic cruises in New Zealand waters must purchase an international plan to ensure they are covered for emergency medical assistance and medical and hospital expenses onboard.
Yes, you must tell us every country or region the ship will visit. If you neglect to do so you may not be covered for all the countries you are visiting.
Persons of any age can buy a policy, however trip limits do apply. Those under 69 years can purchase a policy for a maximum trip duration of 18 months only. Those over 70 can purchase a policy for a maximum trip duration of six months only
Yes, all our policies cover you for unlimited medical benefits. If you were to have an unforeseen accident on board you’d be covered.
Simple treatments, consultations and medications on board a ship are charged at private rates. These can amount to $100 for just a quick 10-minute appointment. All our policies cover you for on-board doctor visits, prescribed drugs, hospital stays and more.
Yes, if you have a serious accident or severe illness out at sea, we will pay for helicopter evacuation to get you to the nearest hospital on land.
Yes, if you on frequent cruises, you could save by purchasing an annual multi-trip policy. This covers you for an unlimited number of holidays (on land and at sea) within 12 months. Frequent traveller policies are available to those under 64 years and under only.
You are not covered for change of mind. Our cancellation benefits will cover you for transport and accommodation expenses if you experience delays or cancellation of your travel plans due to unforeseen circumstances. This can include illness, accident, natural disaster, bad weather. For more information see Policy Document.
Yes, at TINZ we cover you for theft, damage, delay and loss of your luggage and personal items on land and at sea.
