A: It depends. Travel insurance will not cover you for cancellations and delays that are within the airline's control, such as mechanical problems, staff shortages or overbooking. In those cases, the airline is liable for the service you have paid for, and you should expect them to reschedule or refund your flight. Many airlines also have customer service policies which offer compensation in the form of accomodation and meal vouchers for significant delays.
Your travel insurance will however cover you for any delays which are outside the airline's control, such as bad weather, natural disasters or strikes, provided you have a comprehensive policy which includes cancellation cover.
Comprehensive insurance policies cover you for additional expenses, such as meals and accommodation if you're delayed for longer than a minimum period, and may also cover alternative travel expenses if you have to reach a prebooked event.
E.g. If you have to get to a wedding and your flight has been cancelled, our assistance team may arrange for a train ride and new airfare from a different airport, so you don't miss out on the big day.
For more detail on flight cancellations and delays, see our Policy Wording.
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