It's not just our customers that rate us highly, independent research agency Canstar recently rated our products as Outstanding Value. TINZ received a five star rating for many common travel scenarios.
We like to know whether our customers think we're marvellous or medicocre. We value customer feedback
and don't
shy away from being independently rated. This is why we ask for travel insurance reviews from you.
See what our customers have been saying on Compare Travel Insurance.
Review by Emma
I was struggling to find insurance at a good cost that included everything I needed, thanks to Compare Travel Insurance I found TINZ,
Review by Jules
top shelf product and service. recommended by Consumer and now i see why. no claim needed but its novel to be asked! thanks
Review by Germany claim
I had to submit a claim after Lufthansa lost my baggage whilst on route to Germany.
My claim was handled very well upon my return and was paid out relatively quickly.
There was only one small observation which I would like to point out! I immediately contacted TINZ about my missing bag. However, the call which I had to make from my mobile whilst in Germany cost me $48 for an 11 minute call! I thought at the time that it was a free phone number but found out from my recent mobile phone bill that it was not! The infuriating thing was, that. I was placed on "Hold" for a considerable time before I was given approval to make purchases for additional clothing etc.
Review by Nancy Kahi
Thank you for having my back, knowing that I am covered by Insurance company NZ. Reassurance is always on my mind when I am traveling abroad. No one knows what will happen when you're out of the Country. Thank you NZ
Review by Bevin Beazley
We didnt need to make a claim but the comfort in knowing that we had good cover for a very good price made us very happy with the whole travel insurance experience.
Will look you up for our next overseas holiday.
Thanks
Review by Derek Corbett
Great to deal with especially with pre existing coverage as all other company's cut you short at application stage without you stating your individual case ie mention heart attack and diabetes together and they all run for the hills however TINZ listened evaluated looked at all information supplied and bingo I was covered what a relief to be able to travel worry free
Review by Howie Brown
We have just had a holiday free of the stress of what would happen should a Medical Condition occur. Unlike other companies you treated our application on its merits which we appreciate. Believe it or not nobody on holiday wants to be in the situation their holiday is spoiled by an event. Will be back to you next year. Thanks
Review by Alice Gibson
Was so quick and easy to get insurance done. I felt safe and secure with the support of TINZ when travelling.
Review by Renee Davids
We received a good price and the service was awesome. Thanks for checking to see that we enjoyed our holiday. Appreciate that.
Review by Sharleen Adams
When looking for travel insurance we went online and found this website easy to navigate and very competitive. Would recommend and will use again.
Review by Jeroen Van Der Most
From comparison sites we rated your package (comparison between value for money and coverage) the best. As we had no need to use your insurance we can only say that price/value seemed best of the bunch.
Review by Stuart McHugh
TINZ documents are clear ,easily understood and provide all the information one needs to travel with peace of mind .
Review by Marvin Herman Froeder
No incidents, anyway, thanks for asking!
Thank you very much, see you guys on my next trip around the world.
Review by Janey Blair
Easy to see what suits best and what would suit my needs the best. will use TINZ again as I'm going to Australia next month.
Review by Felicity Williams
Choosing TINZ was an easy choice.I had compared prices with other travel insurance companies and TINZ came out on top price wise and was an easy transaction. We are a family of 7 and it was easy to have the whole family covered.thankfully we didnt need to claim as our travels went smoothly however I'd be happy to use TINZ in the future again
Review by Michelle Reid
As I extended my trip, I'd have liked an option online to do so without having to reclaim, or talk on the phone.
Review by Matiu Andrews-Cookson
I didn't have a claim but seemed a great insurance plan. I was a little confused by the cover dates and how these worked respective to the different time zones. A little more information would be required to give a perfect score.
Review by Rob Kersey
Too easy worry free at a good price . didn't need it but glad I had that peace of mind.
Review by Ben Pita
Although we didn't need to make a claim knowing we had a policy gave us peace of mind!!! The customer service rep i had was sooooo friendly and it was an easy sign up WOULD Definitely recommend to all and based on costs, how easy it was but especially the CSR who signed me up TINZ now have customers for life!!! THANKING YOU
Review by Donna Cavanagh
TINZ made the whole process of taking our travel insurance easy and painless. Thank you for your help. Fortunately we did not need to make a claim for anything.
If you're a TINZ customer, we'd love to hear from you.
Please take a minute to let us know how we're doing by writing a review.
We understand that everyone has a unique journey with varying needs. Which is why our products have 3 levels of cover to choose from with optional extras that allow you to tailor your insurance to your trip. Our aim is to give our customers a personal and stress-free service. However, we don't get things right all the time. Whether your experience with TINZ was marvellous or mediocre, we're all ears! Please take a minute to share your experience to help us improve further.
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Once you’ve submitted your review, it cannot be edited. If you wish to remove your review, or realise you’ve made a mistake, please get in touch with independent comparison site comparetravelinsurance.co.nz.